Microsoft CRM

  • Product Overview

    Cloud ERP From Digicom SystemsMicrosoft Dynamics Customer Relationship Management (CRM) is a business solution to help develop leads, nurture contacts, track your sales, and keep your customers happy.


    Microsoft Dynamics Customer Relationship Management (CRM) is a business solution to help develop leads, nurture contacts, track your sales, and keep your customers happy.


    Digicom Systems Brings you best of breed Customer relationship management (CRM) for Manufacturing, CRM Financial industry, CRM for Retail Industry, CRM for Distribution industry to empowers your sales force to manage selling processes across devices, channels, locations, and departments—driving higher productivity, more targeted sales, and faster close rates. Sales reps can zero in and focus on the most impactful activities. Social and team selling make every customer conversation more relevant, valuable, and productive. Real-time sales analytic provide better insight, understanding, and pipeline confidence.

    CRM & Campaign management

    Engage customers with personalized, multichannel campaigns. Our visual campaign designer lets you drag to create and manage campaigns in a single window—across email, social media, events, and direct mail.

    Sales Pipeline & Lead management

    Generate more sales-ready leads with advanced segmentation and lead scoring. Nurture leads with multi-stage, multi-wave programs, and score leads based on behavior, segmentation, and time. Integrate with Microsoft Dynamics CRM to combine your sales and marketing funnel and to better serve sales.

    CRM & Marketing analytics

    Empower your marketers with access to sales and marketing data through visual dashboards. Get a clear overview of campaign results so you can quickly understand performance. Measure pipeline and revenue across every marketing investment to get a true view of your marketing ROI.

    Digicom Systems Dynamic CRM 2013

     
  • Features

    With Microsoft Dynamics CRM, Digicom Systems help you re-imagine sales around this new customer journey. Your sales reps can zero in and focus on the most impact-full activities. You can win faster by making every customer conversation more relevant, valuable, and productive. And you can sell more with better insight, understanding, and pipeline confidence.

    Mobile sales - Meet customers anywhere, on any device

    See everything you need on a single screen on any device, so you can sell smarter and faster while you’re on the go. Our phone and tablet apps let you update activities, contacts, and opportunities and get real-time insight on the metrics that matter most. Watch the Microsoft Dynamics CRM Sales Team video

    Manage accounts and opportunities

    Drive best practices across your sales organization, maintain consistency, and remain agile. Process flows guide sales reps and managers toward successful outcomes. Build watch lists and automatic alerts to keep up to date on news and events that affect your accounts. Read the latest Gartner Magic Quadrant for Sales Force Automation

    Social selling

    Give your sales team unprecedented social data for lead generation and relationship management. Make every customer conversation more relevant, valuable, and productive. Gain competitive insights from social channels, and harness the social web to identify new leads and contacts.

    Empower your sales teams

    Enable your sales professionals to effectively work across teams, geographies, and work groups. Allow reps to get connected to the right people, share information, and organize around deals by harnessing the power of Yammer, Lync, and Skype.

    Gain real-time sales insights

    Sales analytic - Gain instant visibility into your pipeline from anywhere, on any device. Empower your sales managers and reps with real-time sales reporting, flexible dashboards, and inline data visualization. Easily set up sales territories, teams, and prices lists.


    Dynamic CRM Dashboard for a Sales Company

  • 1. Native Microsoft Outlook Integration

    Microsoft Dynamics transforms Outlook into a single interface to access all CRM processes and manage emails.


    2. Process Driven Interface

    A prescriptive, results oriented interface guides users through tasks including lead qualification, service cases and sales opportunities by following pre-defined steps and best practices. Dynamics CRM provides teams with easy access to important data and works with Microsoft applications that users already know to help create early user acceptance.


    3. Full Suite of CRM Functions

    Integrated marketing, sales & service tools create a single source of relationship information that's shared throughout your business so detail is always easily accessible.


    4. Choice of Deployment

    With unmatched flexibility, Microsoft Dynamics CRM is available as a cloud service or installed on-premise.


    5. Real Time Insight

    Microsoft Dynamics delivers real-time business intelligence through CRM dashboards & charts. These include sales forecasts, buying patterns, sales history & more for clear visibility of key performance metrics across all key areas to support timely, informed decision making.


    6. Makes Staff More Profitable - wherever they work

    Cross browser compatibility and free CRM mobile apps enable Microsoft Dynamics users to easily stay connected from multiple devices.


    7. Integrates with many Applications & Data Sources

    Dynamics CRM connects processes and centralizes data in a single user interface by integrating with other services including: accounting database, email marketing, websites, customer portals, survey tools, web analytic and many more


    8. Adapts to Manage Any Relationship & Process

    Dynamics CRM is quickly tailored to manage all your relationships & processes without the need to develop custom applications. This can include asset management, event management, projects and virtually any other relationship


    9. Reduces Processing Costs

    CRM workflows lower processing costs and increase process efficiency through functions that include email automation, call scripting, lead scoring, case routing and more.


    10. Scale-able Architecture

    Simple tools enable forms, views, reports, workflows and user security permissions to be quickly configured to minimize implementation cycles and simplify database maintenance with minimal need for custom coding

  • Product Resources

    Calculate Saving with Microsoft Dynamic CRM

    {dtracker}CRM_Top 10 Reasons Why Your CRM Should Be Microsoft Dynamics CRM.pdf{/dtracker}

    {dtracker}CRM_Sales_Force_Automation.pdf{/dtracker}

    {dtracker}CRM_Marketing_Automation.pdf{/dtracker}

    {dtracker}CRM_Social Intelligence Guide for Marketing_Microsoft_Dynamics_CRM.pdf{/dtracker}

    {dtracker}CRM_Sales and Marketing_WhitePaper.pdf{/dtracker}

    {dtracker}CRM_Creative Ways Companies Use Microsoft Dynamics CRM.pdf{/dtracker}

    {dtracker}CRM_Customer_Service_DataSheet.pdf{/dtracker}

    {dtracker}CRM_Dynamics_CRM_DataSheet.pdf{/dtracker}

    {dtracker}CRM_How To Make Your Number in 2014.pdf{/dtracker}

    {dtracker}CRM_Microsoft Dynamics Marketing Data Sheet.pdf{/dtracker}

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